The American Financial Services Association (AFSA) has announced an upcoming webinar scheduled for November 20 at 2 p.m. EST. The event will feature Zviki Ben Ishay from Lightico, who will discuss the use of automation by leading auto lenders in areas such as originations, funding, and servicing to manage rising demand while improving efficiency and maintaining compliance. This announcement was made through an AFSA newsletter.
According to the AFSA, the webinar aims to explore how auto lenders are adapting to declining interest rates and increasing loan demand by emphasizing automation in their processes. Attendees will gain insights into how lenders employ intelligent document processing (IDP) and digital workflows to mitigate fraud risk, enhance first-contact resolution, and handle higher loan volumes effectively, all while ensuring compliance and providing a seamless customer experience.
A TechBullion analysis indicates that lenders incorporating automation in auto finance have reduced application processing times by up to 40% and manual document handling by as much as 70%. By integrating IDP, eSignatures, and workflow automation, these lenders accelerate loan funding, improve data accuracy, and lower operational costs—key themes that AFSA’s webinar intends to address as the industry braces for a new surge in credit demand.
Research conducted by Iron Mountain reveals that 86% of financial-services IT leaders consider AI and automation as "very or critically important" for their organization's success within the next two years. For auto lenders, this highlights the necessity of adopting automation tools that enhance compliance tracking, minimize human error, reduce fraud exposure, and expedite loan approvals—a primary focus of AFSA’s forthcoming webinar with Lightico.
Founded in 1916, the American Financial Services Association represents the U.S. consumer credit industry, including auto-finance companies, credit-card issuers, and personal-lending firms. AFSA provides advocacy, compliance guidance, and education through events and webinars. Its November 20 webinar with Lightico aligns with its mission to assist members in adopting digital innovations that boost operational efficiency and customer experience.