WASHINGTON D.C., September 19, 2024 – As part of its commitment to serve the financial needs of the Greater Washington, D.C. region and as the bank of choice for people with disabilities, Chase is opening its second branch with a unique focus on disability inclusion. The branch, located at 550 Morse St. NE, will be staffed by employees fluent in American Sign Language (ASL) and is situated just outside Gallaudet University, a global leader in education for Deaf and hard of hearing students.
This is Chase’s 22nd branch in D.C. and continues the bank’s commitment to serve customers with hearing loss through trained employees, on-site interpreters, on-demand video interpretation services, and Bluetooth technology allowing employees to speak directly with customers.
In 2019, Chase opened its branch at 501 H St. NE with guidance from Gallaudet University, introducing new technology to support and enhance the banking experience for Deaf and hard of hearing customers. Every Chase branch now offers on-demand video interpretation services to ensure all customers can access banking products and services.
“Ensuring everyone, no matter their background, has access to financial tools and services is key to building healthy, prosperous communities,” said Tim Berry, Global Head of Corporate Responsibility and Chairman of the Mid-Atlantic Region at JPMorganChase. “This branch demonstrates the firm’s commitment to leveraging its resources and expertise to be the bank for all and make financial services accessible to more Americans, including Washingtonians and those all across the broader Mid-Atlantic region.”
JPMorganChase invests in Disability Advocacy organizations around the country including the National Association of the Deaf, National Disability Institute, and Easterseals – among others – to help expand career, education, and economic opportunities for people with disabilities. The firm’s Office of Disability Inclusion leads strategy and initiatives aimed at advancing employee careers while helping the firm aspire to be the bank of choice for people with disabilities.
“While our world isn’t built with everyone in mind, the Union Market branch represents the best of disability inclusion and equity,” said Bryan Gill, Global Head of JPMorganChase’s Office of Disability Inclusion. “When we create equitable access everyone benefits – our employees, customers and local businesses – which directly impacts the vitality of our communities.”
This branch is part of a February 2024 announcement by Chase to continue its Greater Washington D.C. branch expansion with an addition of 50 new branches and hiring about 500 employees by 2027. Since 2018, Chase has opened 114 branches throughout the Greater Washington region including 23 in the District.
“As we continue to expand across the region, we are committed to uplifting communities and increasing access for people to navigate their banking needs,” said Alfonso Guzman, head of Consumer Bank for Chase across Washington D.C., Maryland, and Virginia. “Building on the success of our nearby H Street branch we look forward to meeting more of our customers where they are and serving them during life’s most important financial moments.”
Financial health is considered foundational for strong communities enabling individuals to manage their financial lives and pursue opportunities for wealth building. Thriving communities begin with financial knowledge and empowerment; hence JPMorganChase leverages its resources including a growing dynamic branch network to help improve economic outlooks for customers it serves nationwide.
JPMorganChase maintains a large branch network making it easier for people to access financial services needed navigating their finances big or small empowering over 80 million consumers nationwide.
JPMorganChase has been bringing business experience along philanthropic efforts into Greater Washington D.C., employing around 1,500 individuals across all business lines serving approximately 1.2 million consumer clients along nearly seventy-four thousand business clients since over fifty years past supporting placement above twelve thousand individuals into employment roles since year twenty-twenty-one aligned high-demand industries contributing beyond eighty million dollars philanthropic efforts since year twenty-nineteen regional-wide.
About Chase
Chase operates as U.S consumer commercial banking under JPMorgan Chase & Co headquartered within United States holding assets totaling $4 trillion engaging worldwide operations catering upwards eighty-two million consumers alongside six-point-four million small-scale businesses offering varied financial service inclusive personal banking credit card mortgage auto finance investment advisory small-business loan processing payment facilities distributed four-thousand-eight-hundred branches covering forty-eight states plus District Columbia coupled fifteen-thousand ATM units mobile online telephonic accessibility features ensuring comprehensive client outreach capability.
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