Bank of America plans to open more than 165 new financial centers across 63 markets by the end of 2026. This includes nearly 40 centers set to open this year, in addition to over 100 centers opened in the last two years.
“We are reaching more and more clients through the expansion and modernization of our financial centers,” said Aron Levine, President of Preferred Banking at Bank of America. “While most clients are using our digital capabilities for their everyday banking, they are visiting our centers for in-person conversations about their more complex financial needs and advice on their life priorities and financial goals.”
The bank's renovation efforts include a partnership with ArtLifting, which has resulted in over 1,500 financial centers featuring artwork by artists living with disabilities or impacted by housing insecurity.
Following its entry into Louisville this year, Bank of America plans to open its first financial centers in Boise, Idaho, in early 2025.
With more than 95% of client interactions occurring on the bank’s digital platform, Bank of America has adapted its financial centers to focus on meeting spaces for detailed discussions about finances. In the past year, clients made nearly 10 million appointments with financial specialists at these centers. Nearly 20% of these appointments were between clients and Financial Solutions Advisors to discuss investing, driving assets in the Bank of America Consumer Investments business to record levels.
Through its network of financial centers and ATMs, Bank of America provides banking access to 246 million people across more than 200 markets. Approximately 30% of the bank’s financial centers are located in low- and moderate-income communities.
Bank of America serves approximately 69 million consumer and small business clients through approximately 3,800 retail financial centers and around 15,000 ATMs. The company also boasts approximately 58 million verified digital users. It is a global leader in wealth management, corporate and investment banking, serving corporations, governments, institutions, and individuals worldwide. The company supports around four million small business households with online products and services. Its stock is listed on the New York Stock Exchange under NYSE: BAC.
Reporters may contact Andy Aldridge at Bank of America via phone at 1.980.387.0514 or email at andrew.aldridge@bofa.com.
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