ICBA Payments, a subsidiary of the Independent Community Bankers of America (ICBA), has announced the appointment of C.J. Littrell as president of TCM Bank, N.A., while Jacob Eisen will continue in his role as CEO. Littrell will also retain his position as chief operating officer (COO) and collaborate closely with Eisen to enhance TCM Bank's strategic initiatives and partnerships with community banks across the nation.
“CJ’s extensive experience and unwavering commitment to the success of our community bank partners make him the ideal choice to lead TCM Bank during this pivotal time of growth and transformation for the industry,” said Eisen, who also serves as ICBA Payments CEO. “C.J. is a respected colleague and advisor, and I am confident that he will continue TCM Bank’s strong legacy of innovation and service.”
Since joining TCM Bank in 2016, Littrell has held various leadership roles within the organization, most recently serving as executive vice president and COO. In these roles, he led operations teams responsible for contact center operations, product management, client relations, and marketing. He played a significant part in expanding TCM Bank's presence by working closely with agent bank partners to grow their credit card portfolios.
Eisen joined ICBA Payments in May as president and CEO. He brings over two decades of financial services experience to his role at ICBA Payments, where he is leading efforts to adapt to today's dynamic payments ecosystem.
“CJ has been a steadfast leader and a trusted partner to the community banks TCM serves while Jacob continues to lead with vision and purpose ensuring TCM Bank’s stability and growth,” said Jack Hartings, chairman of both TCM Bank's board and The Peoples Bank Co., Coldwater, Ohio. “Their combined 40-plus years of payments expertise uniquely position TCM Bank to innovate and support evolving needs.”
Littrell holds a bachelor's degree from Indiana University Bloomington with nearly 20 years in banking and financial services. Eisen graduated from DePaul University with a degree in business and communications.
TCM Bank provides credit card solutions through its Total Card Management Program which offers portfolio acquisitions without risk or liability for participating banks. It partners with over 750 community banks serving more than 580,000 customers nationwide.
ICBA Payments supports member banks through payments-related innovation since 1985 helping them navigate offerings at favorable pricing enabling competition within communities they serve.
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