Chase has announced measures to help customers transition from paper checks to direct deposit for most federal payments, following the U.S. Department of the Treasury's decision to discontinue paper checks by September 30, 2025.
Steve Goodman, Head of Product for Chase Consumer Bank, stated, “Direct deposit is not only a more secure option, but it also ensures that our customers receive their payments promptly without the risk of theft or delays sometimes associated with paper checks. We are dedicated to providing our customers with the resources and support they need to make this transition as smooth as possible.”
The bank will inform its customers about several benefits of direct deposit. These include increased safety by reducing risks linked to lost or stolen checks, faster access as funds are deposited directly into accounts—often on the same day—and greater convenience since funds can be accessed at any time.
Customers who wish to enroll in direct deposit can do so by contacting their respective federal agency, visiting GoDirect.gov, or calling the Electronic Payment Solution Center at 800-967-6857.
Chase highlights its nationwide presence with branches in all lower 48 states and over 5,000 locations. Customers needing assistance with setting up direct deposits can visit a branch for personalized support. The branch locator tool at chase.com/locator helps find nearby branches and provides information on how direct deposit may help them qualify for no monthly service fees.
Chase is part of JPMorgan Chase & Co., which operates in the United States and globally with assets totaling $4.6 trillion. The firm serves more than 85 million consumers and 7 million small businesses through a variety of banking services via branches, ATMs, mobile platforms, online access, and phone banking (https://www.chase.com).
For further information or media inquiries related to this transition initiative at Chase, Daniel Castorina can be contacted at Daniel.Castorina@Chase.com or by phone at 347-909-3028.