The American Financial Services Association (AFSA) has announced it will host a business partner webinar titled "How Leading Lenders are Automating for the Next Demand Surge" on November 20, 2025. This announcement was made on AFSA's blog.
The upcoming AFSA webinar reflects a growing industry focus on automation amid shifting economic conditions. As interest rates decline and credit activity rebounds, auto lenders are seeking scalable solutions to manage rising application volumes and improve operational efficiency. The session aims to equip financial professionals with tools to enhance customer engagement while maintaining compliance, an area of increasing regulatory scrutiny. The event continues AFSA’s tradition of partnering with technology innovators to advance lending practices across the consumer credit industry.
According to the Federal Reserve, total U.S. consumer credit outstanding reached over $5.1 trillion in mid-2025, marking a year-over-year increase of 3.9%. The expansion in auto lending, in particular, has prompted lenders to explore automation to meet processing demands and reduce approval times for borrowers.
A 2025 McKinsey report found that lenders using automated digital workflows experienced a 25% reduction in loan processing time and up to 30% lower operational costs. Institutions deploying intelligent document processing (IDP) solutions also reported measurable improvements in fraud detection and regulatory compliance rates.
The American Financial Services Association (AFSA), founded in 1916 and headquartered in Washington, D.C., represents the consumer credit industry in the United States. It advocates for responsible lending, regulatory balance, and consumer choice while providing education and research for member organizations.