Lightico and GM Financial are set to host a webinar on December 5th at 2:00 p.m. EST, focusing on the impact of digitization in the auto finance sector. The event aims to provide insights into how GM Financial has enhanced customer processes, boosted efficiency, and maintained compliance while offering superior customer experiences.
The webinar will cover several key topics, including the significance of digitizing customer engagements in transforming auto finance. Attendees will learn about the strategies employed by GM Financial to address challenges posed by outdated processes. Additionally, the session will highlight innovative tools that have contributed to measurable success in customer experience (CX) and operational efficiency.
Participants can expect actionable lessons designed to help them embark on their own path toward digital excellence. Jon Matthews, Senior Vice President of Customer Experience at GM Financial, and Yotam Haroosh, Director of Consumer Lending at Lightico, will be presenting during this informative session.
Interested individuals are encouraged to register for the webinar to secure their spot and gain valuable knowledge that could propel their business forward.