The American Financial Services Association’s State Government Affairs team has released a new white paper that examines the rise of trigger lead legislation. This increase in legislative activity is tied to concerns about third-party lenders using trigger leads, which can negatively impact consumers and disrupt relationships between borrowers and mortgage lenders.
Federal changes to the Fair Credit Reporting Act are still under consideration, and some states have yet to address the issue. The white paper outlines steps that mortgage lenders can take now to mitigate the impact of trigger leads. These measures include advising consumers to sign up for the federal Do Not Call Registry, opting for soft credit pulls to postpone mortgage-related triggers, and providing credit improvement resources for borrowers who do not initially qualify.
Additional information and related white papers are available on the SGA resources section of AFSA’s website.
August 12th, 2025