A webinar hosted by the American Financial Services Association (AFSA) will address how leading auto lenders are using automation to prepare for an expected increase in demand as interest rates decrease. The event, titled "How Leading Lenders are Automating for the Next Demand Surge," is scheduled for November 20, 2025, at 2:00 p.m. EST.
Zviki Ben Ishay, CEO of Lightico, will lead the session and discuss five automation strategies that have been adopted by prominent lenders. According to the announcement, these approaches help lenders manage higher loan volumes, improve first contact resolution, strengthen compliance measures, and expedite loan funding processes while ensuring a smooth customer experience.
The webinar aims to provide insights into how major U.S. lenders are leveraging automation and intelligent document processing (IDP) to process more applications efficiently and reduce fraud risks. It will also cover recommendations on where to implement automation across different stages such as originations, funding, and servicing. Attendees can expect guidance on increasing operational speed and accuracy while maintaining compliance and reducing operational expenses.
Registration for the event is open through AFSA’s website.