A webinar hosted by the American Financial Services Association (AFSA) will address how auto lenders are using automation to respond to increasing demand as interest rates decline. The session, titled "How Leading Lenders are Automating for the Next Demand Surge," is scheduled for November 20, 2025, at 2:00 p.m. ET.
Jeff Dobo, Senior Vice President and General Manager of North America at Lightico, will lead the discussion. He plans to outline five automation strategies that top lenders use to manage higher loan volumes, improve first contact resolution, enhance compliance, and accelerate loan funding while ensuring a smooth customer experience.
According to AFSA, participants will learn how major U.S. lenders deploy automation and intelligent document processing (IDP) to process more applications and reduce fraud risk. The session will also cover where automation can be most effective in originations, funding, and servicing operations. Attendees can expect insights on increasing speed and accuracy while reducing operational costs.
The event is open for registration through AFSA's website.