Alfa, a prominent provider of enterprise software for automotive finance, has announced the launch of Intelligent Automation as part of its Alfa Systems 6 platform. This feature leverages advanced cognitive technologies and predictive modeling to enhance efficiency through intelligent, automated decision-making tools.
Andrew Flegg, Alfa’s Chief Technology Officer, commented: “Auto finance providers are demanding more from their technology suppliers and departments, and full automation of basic processes is now a baseline expectation. By integrating cutting-edge AI and automating complex processes, with Intelligent Automation we are exceeding these expectations. Innovative tools like AskThea and Alfa Decisioning enable our customers to make smarter decisions, achieve exceptional efficiency, and stay ahead in a competitive, evolving market.”
Intelligent Automation aims to automate various business processes using decision trees and nested rulesets triggered by automated workflows, business rules, and APIs. The system also includes AskThea, a conversational AI chatbot designed to support users by providing immediate insights into functionality and potential solutions. Additionally, Alfa Decisioning combines with Alfa iQ's predictive AI capabilities to optimize credit underwriting dynamically.
Alfa Systems 6 comprises six pillars designed to address significant challenges faced by auto finance providers while offering new opportunities. These include Efficiency (Compose: super-personalized screen design), Total Capability (Total Originations product), Sustainability (capabilities for sustainability-driven providers), Scalability (functionality for scaling businesses), Intelligent Automation (automated decision-making tools), and Collaborative Ecosystem (integration with market innovations).
Alfa has been delivering systems and consultancy services to the global equipment and automotive finance industries since 1990. Its platform supports both retail and corporate business for equipment, automotive, wholesale, and dealer finance.
For further details on how Alfa Systems 6 can transform business operations, visit alfasystems.com/6.